FAQ'S

 

When Will My Order Be Processed?

Orders are dispatched from our warehouse within 2-3 business days.

How Can I Track My Order?

Once your order has been dispatched, you will receive an email with the tracking details where you will be able to track your order throughout it’s journey.

Do You Accept Returns?

Yes, we accept returns. 

 

How Long Does The Return Process Take?

After we have received your return, please allow 5-7 working days for it to be processed.

 

My Size Is Out Of Stock. When Will It Be Restocked?

Most of our styles are in very limited quantities and only released once. Some accessory pieces are made in limited quantities where stated. Please subscribe to our mailing list here , to be informed of any restocks and be the first to know when we launch new collections so  that you don’t miss out.

 

CARE INSTRUCTIONS

Although our jewelry is gold plated with 18k PVD gold plating over stainless steel and an e-coating varnish for extra durability, they’re made to withstand a bit of moisture without losing their shine.

But please remember, water-resistant does not mean waterproof. While they’re tough enough to survive a little water, it’s still best to keep them out of pools, saltwater and harsh chemicals. To preserve the quality if your piece comes in contact with any of these elements, Simply wipe the pieces with a dry, soft cloth after use—no need for any cleaning solutions. Please keep pieces cool and dry.

Our jewelry is tarnish proof, meaning it will not turn your skin green. Keep in mind normal wear and tear will cause the gold plating to lighten up over time .

 

ACCEPTED PAYMENTS

All major credit cards, including digital wallets (Apple Pay), ShopPay, and AfterPay 

 

RETURNS

Please see the return tab for full return policies